Refund Policy
Last updated: November 30, 2024
⚠️ No Refunds on Digital Encryption Products
All sales are final. Due to the digital nature of php-next and immediate license activation, we do not offer refunds for purchased licenses.
1. No Refund Policy
php-next is a digital encryption software product. Once a license is purchased and activated, it cannot be returned or refunded. This policy applies to all license types:
- PRO: €99/year - No refunds
- ULTRA: €999/year - No refunds
- ULTRA V1: €1999/year - No refunds
2. Legal Basis
This policy complies with EU Directive 2011/83/EU Article 16(m), which exempts digital goods from the right of withdrawal when:
- The consumer has explicitly consented to immediate performance.
- The consumer has acknowledged that they lose their right of withdrawal.
- The performance has begun with the consumer's consent.
By purchasing a php-next license, you explicitly:
- Consent to immediate license activation.
- Acknowledge that you lose your right of withdrawal.
- Agree that the license is activated immediately upon purchase.
3. 7-Day Free Trial Available
Before purchasing, you can test php-next for free!
- ✅ 7-day free trial with full PRO features
- ✅ No credit card required
- ✅ Test all features before purchasing
- ✅ Perfect for evaluation and testing
4. Exceptions
We may consider refunds in exceptional circumstances, such as:
- Duplicate purchases (accidental double payment)
- Technical issues preventing license activation (if unresolved after support)
- Fraudulent transactions (subject to verification)
To request an exception, contact support@niconext.com with:
- Your order/transaction ID
- Reason for refund request
- Supporting documentation
Note: Exception requests are reviewed on a case-by-case basis and are not guaranteed.
5. License Transfer
Licenses are non-transferable. You cannot:
- Transfer your license to another person or entity.
- Resell or redistribute your license.
- Request a refund to "transfer" a license.
6. Support & Assistance
If you're experiencing issues with php-next, we're here to help:
- Technical Support: support@niconext.com
- Documentation: php-next.com/docs.php
- Community: GitHub Discussions
We're committed to helping you succeed with php-next, even if refunds aren't available.
7. Chargebacks
Filing a chargeback or payment dispute instead of contacting support may result in:
- Immediate license revocation
- Account suspension
- Permanent ban from php-next services
Please contact support first. We're here to help resolve any issues.
8. Contact
For questions about this Refund Policy or to request an exception, contact us at:
Email: support@niconext.com
Subject: Refund Policy Inquiry
Website: https://php-next.com